Frequently Asked Questions
Product Information
What is the Kentik + Alkira solution?
The Kentik + Alkira solution is a joint offering that combines Alkira's Cloud Networking as a Service platform with Kentik's network observability and monitoring tools. This integration delivers end-to-end visibility, actionable insights, and centralized management for multi-cloud and hybrid cloud environments, enabling enterprises to modernize connectivity, boost efficiency, and maintain high security standards. Learn more.
What are the main features of the Kentik + Alkira solution?
The main features include:
- End-to-end visibility across any network segment, region, or cloud
- Centralized management for designing, deploying, and monitoring cloud networking infrastructure
- Real-time analytics and actionable intelligence for network performance and security
- Fast testing of connectivity scenarios and centralized control of testing agents
- Comprehensive monitoring across AWS, Azure, Google Cloud, Kubernetes, and more
- Automated networking tasks and a unified platform for all cloud networking needs
For a detailed overview, see the joint solution PDF.
What problems does the Kentik + Alkira solution solve?
The solution addresses several critical challenges:
- Visibility gaps in distributed cloud environments
- Complexity in managing and monitoring traffic across multiple cloud providers
- Lack of comprehensive tools for measuring application performance in hybrid environments
- Insufficient security monitoring and slow troubleshooting
By providing centralized, actionable insights and automated management, the solution helps organizations eliminate inefficiencies, reduce security risks, and respond dynamically to business needs.
What are the key benefits of using the Kentik + Alkira solution?
Key benefits include:
- Next-generation end-to-end visibility across all network elements
- Streamlined multi-cloud management and simplified operations
- Accelerated troubleshooting and root cause analysis
- Improved cloud application performance and user experience
- Actionable intelligence for better decision-making and security risk identification
These benefits enable organizations to modernize their network operations and achieve measurable business value.
What are the critical use cases for the Kentik + Alkira solution?
Critical use cases include:
- Cloud network mesh and cloud-to-SaaS connectivity
- Branch-to-cloud and branch-to-SaaS connections
- Internet-facing application (IFA) performance monitoring
These use cases are essential for enterprises seeking to optimize connectivity, performance, and security across complex, distributed environments.
Features & Capabilities
How does Alkira's platform enhance network visibility and management?
Alkira's platform provides a single-pane-of-glass for monitoring, managing, and optimizing cloud networks. It offers comprehensive visibility into network traffic, automated networking tasks, and centralized control, making it easier to identify issues, optimize performance, and maintain governance across hybrid and multi-cloud environments. Learn more.
Does Alkira support integration with other technology providers?
Yes, Alkira integrates with a wide range of technology partners, including Cisco SD-WAN, Palo Alto Networks, Fortinet NGFW, F5, Splunk, ServiceNow, Infoblox, Aruba SD-WAN, Terraform, and Itential Automation Platform. These integrations enable enhanced security, automation, observability, and simplified management for enterprise networks. For a full list, visit Alkira's Technology Partners Page.
Does Alkira offer APIs for integration and automation?
Yes, Alkira provides APIs, including billing APIs that deliver real-time cloud network cost data. These APIs can be integrated with cost management tools and dashboards, supporting automated monitoring and optimization of cloud costs. More details are available at this page.
What security and compliance features does Alkira provide?
Alkira is SOC 2 and PCI-DSS compliant, ensuring high standards for data security and operational controls. The platform integrates advanced security features such as Zero Trust Network Access (ZTNA) and next-generation firewalls to protect distributed workforces and applications. Customers are also encouraged to follow best practices for user access management. For more, see Alkira's Compliance Page.
How does Alkira ensure high performance and scalability?
Alkira's platform automatically adjusts network infrastructure to match bandwidth demand, enabling rapid scalability and high-performance networking. It reduces cloud setup time by 96% and network management time by 47%, and offers up to 40% lower total cost of ownership compared to traditional solutions. Learn more.
Use Cases & Benefits
Who can benefit from the Kentik + Alkira solution?
The solution is ideal for mid-to-large enterprises across industries such as manufacturing, healthcare, telecommunications, financial services, biotechnology, software technology, media & entertainment, aviation, and retail. It is designed for technical roles (network/cloud/security architects, IT managers) and business leaders (CIOs, CTOs, CISOs, VPs) seeking to simplify and secure multi-cloud networking. See customer stories.
What business impact can customers expect from using Alkira?
Customers can expect measurable business impact, including:
- Operational efficiency: 96% reduction in cloud setup time, 47% reduction in network management time
- Cost savings: Up to 40% lower TCO compared to traditional solutions
- Enhanced security and business resilience
- Support for digital transformation and end-to-end visibility
For more details, visit this page.
Can you share customer success stories using Alkira?
Yes, notable customer success stories include:
- Michaels: Transformed its network across 1,400 stores in record time. Read the case study.
- Koch Industries: Simplified multicloud networking and improved agility. Watch the video.
- Warner Hotels: Enhanced networking efficiency and visibility. Watch the video.
- Chart Industries: Improved agility, saved costs, and expanded globally. Watch the video.
- SITA: Integrated on-premises and cloud environments for aviation. Watch the video.
More stories are available at our customers page.
What feedback have customers given about Alkira's ease of use?
Customers have praised Alkira for its intuitive drag-and-drop interface and rapid deployment. For example, a network architect at a large manufacturer reported reducing a 6-month project to 3 days at low cost, and a financial company stood up a proof of concept in just 4 hours. Matt Hoag, CTO at Koch Industries, highlighted the platform's ability to simplify complex networking tasks and reduce deployment times. See more testimonials.
Technical Requirements & Implementation
How long does it take to implement the Kentik + Alkira solution?
Customers can implement a proof of concept in as little as 4 hours, with full production deployment typically completed in about 8 weeks. The platform's drag-and-drop interface and dedicated training resources make onboarding straightforward. Explore Alkira Training.
What resources are available to help customers get started?
Alkira offers a dedicated training platform with detailed guidance, demos, and resources. Customers also benefit from 24×7 monitoring, a diagnostics dashboard for troubleshooting, and dedicated support via [email protected]. Learn more.
What technical documentation is available for Alkira solutions?
Alkira provides whitepapers, solution briefs, and a technical wiki. Notable resources include the On Demand Next-Generation Cloud Firewalls whitepaper and detailed solution briefs at this page. Technical documentation supports evaluation and implementation.
Pricing & Plans
What is Alkira's pricing model?
Alkira offers flexible pricing, including consumption-based (pay-as-you-go) and commitment-based (fixed) models. Pricing is determined by the quantity and size of network elements, connectors, firewalls, and data egress. Customers can view live pricing details from the portal or via APIs. For more, visit Alkira's Pricing Page.
Competition & Comparison
How does Alkira compare to competitors like Aviatrix, Prosimo, Nefeli, and Cato?
Alkira differentiates itself by offering a true abstraction layer leveraging cloud providers' infrastructure, single-click provisioning, and integrated security. Unlike Aviatrix (which focuses on orchestration overlays), Prosimo (application-centric networking), Nefeli (agent-based solutions), and Cato (SD-WAN focus), Alkira provides end-to-end solutions for both cloud and traditional network use cases, with vendor-agnostic flexibility and comprehensive visibility. See the detailed comparison table in the company context for more information.
Why should customers choose Alkira over alternatives?
Customers choose Alkira for its ease of use, rapid deployment, measurable ROI (96% reduction in setup time, 47% reduction in management time), integrated security, vendor-agnostic approach, and comprehensive visibility. Alkira's global backbone-as-a-service and single-pane-of-glass management make it a leader in simplifying multi-cloud networking. Learn more.
Support & Maintenance
What support is available after purchasing Alkira?
Alkira provides proactive notifications for maintenance, a diagnostics dashboard for live troubleshooting, 24×7 monitoring, and dedicated support via email or support tickets. These services ensure smooth operations and minimize downtime. Contact [email protected] for assistance.
How does Alkira handle maintenance, upgrades, and troubleshooting?
Alkira ensures seamless maintenance and upgrades with proactive notifications, continuous monitoring, and a diagnostics dashboard for visibility into network flows. Customers receive comprehensive support to minimize operational disruptions and maintain SLA commitments.
Additional Information
Where can I find more information about the Kentik Alkira solution?
You can find more details and resources about the Kentik Alkira solution at this page and download the joint solution PDF here.
What is the main topic of the Kentik Alkira Solution webpage?
The Kentik Alkira Solution webpage focuses on the collaboration between Kentik and Alkira to provide advanced solutions for cloud networking and visibility, highlighting the integration of Kentik's network observability platform with Alkira's cloud networking services for enhanced performance, security, and operational insights.